Our Promise to You

JP Gorman, Inc., technicians have been factory trained to diagnose, repair, install, and service many different types of furnace and air conditioning systems.

From the time you call us for service until the time we leave your home, you will notice the professional Service Difference that is provided by the team at JP Gorman, Inc.  We will answer all of your questions, respect your home and property, and work around your schedule.

In our continuing effort to lead the service industry in customer satisfaction and leave all of our clients with peace of mind, we have developed a service strategy to protect your home.  Joe Gorman calls it, "Happiness."

Happiness

  • All clients are to be treated in a polite, friendly, and respectful manner
  • We will not enter your home without Protective Shoe Covers
  • Soft clean blankets are used to cover the floor areas where the work is being performed and where ladders are being used
  • All dust and debris is cleaned up before we leave your home or business
  • The client knows how much the repair is going to cost after the problem is diagnosed and before the work begins
  • The client knows the process of the work, and the proper operation and usage of the products and services which have been purchased

We look forward to working with you soon!

 

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"Thanks for the outstanding service that your company provides to our community."Steve Sandis

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